

Kotter, of The Heart of Change, and a principal with Deloitte Consulting, LLC. Filled with practical tools, checklists, and expert commentary, this must-have guide translates the most powerful approaches available for creating successful change into concrete, actionable steps for you and your organization. Both flexible and scaleable, the frameworks presented in this guide can be tailored for any size or type of change initiative.

Hands-on diagnosticsincluding a crucial "change readiness module"reveal the dynamics that will help or hinder success at each phase of the change process. Kotter, the guide provides a practical framework for implementing each step in the change process, as well as a new three-phase approach to execution: creating a climate for change, engaging and enabling the whole organization, and implementing and sustaining change. Written by Dan Cohen and with a foreword by John P. With real-life stories of people in organizations, the authors show. Now, The Heart of Change Field Guide provides leaders and managers tools, frameworks, and advice for bringing these breakthrough change methods to life within their own organizations. Now freshly designed, 'The Heart of Change' is the engaging and essential complement to John Kotters international bestseller 'Leading Change.' Building off of Kotters revolutionary eight-step process, this book vividly illustrates how large-scale business change can work. Then, Kotter and co-author Dan Cohen's The Heart of Change introduced the revolutionary "see-feel-change" approach, which helped executives understand the crucial role of emotion in successful change efforts.

Kotter's Leading Change became a runaway best seller, outlining an eight-step program for organizational change that was embraced by executives around the world.
